Cancellation Policy
24 hours cancellation notice is required for an appointment.
Cancellation fee: $80 per session will be charged when appointments are cancelled with less than 24 hours notice or failed to attend. To avoid the fee contact Zoe on 0421 639 568 to reschedule.
Appointments can be held over telehealth or phone if you are unable to attend the clinic.
Non-attendance at sessions: Clients who fail to attend two scheduled sessions without due notice may be refused further service. Please do let us know if you won’t be able to make an appointment.
Concessions
Concession card holders who can present a valid concession, pension or health care card may qualify for a reduced rate. Please discuss when making an appointment.